Big SNOW American Dream is committed to the health and safety of our guests and our team. Please be aware that exposure to COVID-19 is an inherent risk in any public location where people are present. We have taken numerous steps to reduce this inherent risk and ask that you familiarize yourself with our COVID-19 health and safety precautions and requirements prior to your visit. You should evaluate your own level of risk when determining whether to visit. By coming to the park, you acknowledge and agree that you assume these inherent risks associated with your attendance as we have explained them to you. Thank you.

Lift Safety

At Big SNOW, safety is a priority. The following video series was put together to help educate our guests on the importance of proper lift usage to ensure a safe on snow experience. Please enjoy these helpful tips to get you started. Keep an eye out for our helpful team members if you need assistance anywhere and anytime while visiting.

Stay Safe on the Lift & Ride like a Pro

If you’re new to skiing or snowboarding the chairlift can be a very intimidating thing. Follow along through our videos and read through the steps below on how to safely load, ride, and unload the lift.

How to Ride the Quad Lift

Entering and Loading the Lift

  • Slow down as you approach the lift line and have your wristband ready to be scanned.
  • Skiers should approach the lift with skis on, remove ski poles from wrists and hold in one hand. Snowboarders should remove back foot from binding
  • Remove any backpacks or bags and hold them in your hand. Check for any loose clothing or equipment.
  • Children should always ride the lift with an adult.
  • Alternate and merge with other guests in the lift line before moving forward to the "Wait Here" sign.
  • If it’s your first time riding the lift or if you need extra help, ask the attendant to slow the lift for you
  • If you’re not ready, it’s OK to miss a chair and wait for the next one.
  • After the chair in front passes, follow behind it and slide up to the "Load Here" sign.
  • Wait with knees bent and look back at the approaching chair to anticipate and prepare for loading.
  • Sit down and slide all the way back so that your back is against the chair back, keep your skis and snowboards pointed straight ahead.

Riding the Lift

  • Make sure to sit all the way back in the chair.
  • As you leave the bottom terminal, lower the restraining bar. If you can’t reach the bar, ask for another guest to assist you.
  • Keep the restraining bar down until you reach the top.
  • Remain properly seated facing forward during the entire ride. Remember these rules:
    • Do not use your phone on the lift
    • Do not fool around with your friends on the lift
    • Do not knock skis together or try to remove snow from them
    • Do not bounce or swing chairs
    • If something falls, let it fall
  • If the lift stops, remain seated and wait for it to restart or for further instruction

Unloading the Lift

  • Prepare to unload as you approach the top terminal.
  • Have a plan as to which way you want to go – the easiest way down will be to your left.
  • Communicate to the top lift attendant if it is your first time unloading the lift.
  • Raise the restraining bar when the sign tells you to do so.
  • Keep the tips of your skis and snowboard tilted up until they make contact with the snow.
  • As you pass the "Unload Here" sign, stand up, push off and slide straight forward.
  • Keep your eyes up and looking where you want to go.
  • Move out of the lift exit area quickly.
  • If you fall, try to get up quickly or slide out of the way for other exiting guests.
  • If you are not able to unload the chair, just stay seated and the attendant will assist you.

Once you’ve exited the lift, it’s time to get sliding. Remember to follow the Responsibility Code and have fun!

How to Ride the Carpet

Entering and Loading the Carpet

  • Skiers should remove ski poles from wrists and hold in one hand when approaching the carpet.
  • Snowboarders should remove back foot from binding and skate towards the carpet.
  • Communicate to the lift attendants if it is your first time riding the lift.
  • To load the carpet, shimmy your way onto the moving belt and let your equipment be taken by the carpet belt.
  • Keep both feet on your equipment and remain standing while riding the carpet with your eyes forward.
  • At the end of the carpet, lean forward, keep your skis parallel or your back foot against the back binding of your snowboard and the carpet will push you off.
  • Glide straight off the carpet .
  • Keep your eyes up and looking where you want to go.
  • Move out of the lift exit area quickly.
  • If you fall, try to get up quickly or slide out of the way for other exiting guests.

How to Ride the Platter Lift

Entering and Loading the Platter Lift

  • Skiers should remove ski poles from wrists and hold in one hand when approaching the lift area.
  • Snowboarders should remove back foot from binding.
  • Communicate to the lift attendants if it is your first time riding the lift.
  • To load the Poma Lift, slide to the lift track.
  • Reach out with your leading hand to grab the platter as it approaches you.
  • Skiers and Snowboarders should lift their rear leg to swing it over the platter seat and hold on tightly. The motion is similar to jumping onto a bike.
  • Don’t worry if you miss it, wait for the next one.
  • Remain standing with bent knees and allow the cable to pull you up the slope.
  • If you fall off the lift, let go and move to the side to allow other riders to pass. Once out of the way, prepare to ride back to the lift entrance.
  • Keep your eyes up and looking where you want to go.
  • Once you reach the top, pull the platter seat from under your legs and gently let go.
  • Move out of the lift exit area quickly.

Skier/Rider Responsibility Code

  1. Always stay in control and be able to stop or avoid other people or objects.
  2. People ahead of you have the right of way. It is your responsibility to avoid them.
  3. You must not stop where you obstruct a trail or are not visible from above.
  4. Whenever starting downhill or merging into a trail, look uphill and yield to others.
  5. Always use devices to help prevent runaway equipment.
  6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  7. Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

KNOW THE CODE: IT’S YOUR RESPONSIBILITY.