Big SNOW American Dream is committed to the health and safety of our guests and our team. Please be aware that exposure to COVID-19 is an inherent risk in any public location where people are present. We have taken numerous steps to reduce this inherent risk and ask that you familiarize yourself with our COVID-19 health and safety precautions and requirements prior to your visit. You should evaluate your own level of risk when determining whether to visit. By coming to the park, you acknowledge and agree that you assume these inherent risks associated with your attendance as we have explained them to you. Thank you.

Web Accessability

Big SNOW is committed to making sure our resort is physically accessible all. This includes ensuring that all visitors have full access to our websites. In particular that those individuals with disabilities have equal access and opportunity to benefit from our website experiences. We are actively striving to deliver a web experience that is aligned with the Web Content Accessibility Guidelines (WCAG) 2.0, specifically the “A” and “AA” criteria. 

To ensure a seamless user experience for all our customers, current efforts are focused on delivering digital experiences that:
1. Are compatible by commonly used screen readers
2. Have full keyboard operability
3. Communicate all necessary information without dependency on color
4. Ensures video accessibility

This is just a few of the efforts that will culminate in providing universal accessibility to our website and its content. This effort is an ongoing process and we are eager to hear from you regarding any problem you may have encountered on our site. Please contact us via options below and we will get back to you shortly to work through your issues, make sure your needs are served, and ensure that proper steps are taken so that the problem is not encountered again in the future.

To contact us, please follow the following guidance:

Phone

Please direct any web accessibility issues to tel:973-864-6600. Call Center representatives are standing by during normal business hours to assist you.

Email

If you prefer to reach out to us online, please email us at info@bigsnowad.com.

Mailing Address

Big SNOW American Dream
1 American Dream Way
East Rutherford, NJ 07073

We are always open to suggestions for improvement. Please reach out as you see fit. We are looking forward to hearing from you. Thank you for joining us on this journey.